Just purchased Arkham City from Amazon, but the disc is defective, crc's when using disk checker, but Amazon says no returns if opened, is this legal? the disc is useless now, can't install the game, etc, there is also no instructions/manual where it says to return disc.
PC game from Amazon, corrupted disc, how to return?
- Thread starter treelover
- Start date
Pickman's model
Starry Wisdom
i've returned defective dvds to amazon before after opening the package without any trouble and if you go to 'my account' on amazon and start the return process it will be fine
it's really not all that difficult, treelover, and i'm sure it's within your capabilities.
it's really not all that difficult, treelover, and i'm sure it's within your capabilities.
scifisam
feck! arse! girls! drink!
They can't, and I doubt they try. That paragraph is about changing your mind, not when the item's faulty. Call them - bet they'll send a replacement with no quibbling.
Pickman's model
Starry Wisdom
don't make me regret my words about your capabilities.
lighterthief
Well-Known Member
And you're coming across as a wee bit dense. Just return it ffs!
Pickman's model
Starry Wisdom
he isn't just coming across as a wee bit dense.And you're coming across as a wee bit dense. Just return it ffs!
Pickman's model
Starry Wisdom
i think lighterthief had in mind something more witty and in the way of a put-down.
good luck returning your game
Epona
Sonic: 1 Nov 2006 - 8 Jan 2022
You are entitled to return a defective item for replacement regardless of any "returns policy" that the retailer may have in place - that is for if you change your mind about a purchase, and should contain the words "this does not affect your statutory rights" or something to that effect - the right to return a defective item IS a statutory right, regardless of their other returns policies.
scifisam
feck! arse! girls! drink!
Was my post invisible then? If you phone them,they'll send a new disc out straight away and you probably will get it in time for Christmas. I'm sure playing the game will be more fun than complaining about Amazon's customer service when you haven't even contacted them.
Ground Elder
Well-Known Member
I just returned a mp3 player to amazon. they sent the replacement out by 1st class post as soon as I reported the problem, giving me a month to return the faulty one. Is it different for games 
scifisam
feck! arse! girls! drink!
grit
an ugly force for good
I just returned a mp3 player to amazon. they sent the replacement out by 1st class post as soon as I reported the problem, giving me a month to return the faulty one. Is it different for games
Yes, mainly due to piracy.
It finally installed, I installed it using the windows installer, not the setup.exe, it took many hours, then crashed on the intro, repair is taking several hours using the on disc facility, not good enough, no other game I've bought has had so many issues.
the disc also only reads at 2x, its corrupt
the disc also only reads at 2x, its corrupt
grit
an ugly force for good
Just sounds like a bit of bad luck tbh, it happens. Producing so many discs in those duplication plants, there are always a few duds.
Any particular reason you didnt buy on steam? Its 20 quid IIRC.
TopCat
Putin fanboy
I love him for it.
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