editor
hiraethified
Interesting how the crims can insert the text into an existing text conversation with the bank...?
I got a message from Barclays but I guess all banks are affected.
I got a message from Barclays but I guess all banks are affected.
Criminals are becoming more and more sophisticated in the scams they use to steal thousands of pounds from business customers. One of their main methods is sending fake text messages that appear to be from your bank.
This is how they work
You may receive a text message that looks like it’s come from us – or it might even be inserted into a genuine text message conversation with us.
It could ask you to call Barclays ‘urgently’ about a payment that you don’t recognise, or say there’s been fraud on your account.
The number and links are controlled by the criminals, who will then ask for security codes on your PINSentry device so they can access your business bank account – and steal your money.
Three tips to help you stay safe
1. If you receive a text that appears to be from us, stop and think. If it’s out of the blue and looks suspicious, call us straight away to report it, on a number that you know and regularly use.
2. We will never ask for security codes. If you receive a call or text asking for this information, delete the message or hang up straight away.
3. The Barclays Mobile Banking app¹ is a great way to keep in touch with us securely – enabling push notifications allows us to send you secure messages. You can also call us directly from the app, so you can be certain you’re talking to us.
We’re continually working with mobile network operators and service providers to help fight against this type of fraud. But it’s important you’re vigilant, too – make sure you and your staff know about these scams, how to spot them and to report suspicious texts to us.
Want to know about fraud and scams?
Go to barclays.co.uk/business-banking/business-insight/cyber-and-fraud-risk, or speak to your Business team about how we can train you and your staff on what to watch out for.
You can also learn more about online fraud and test your ability to spot scams at
takefive-stopfraud.org.uk.