So to add my story... Once B.I.G.* posted what he posted, and I did a bit more looking through that Twitter account, I emailed Ben and Tom and raised the issue from my point of view. Ben was in Canada on work, but despite that he emailed me several times, at length, over the next few hours. I won’t go specifically into what was said but it was clear he understood and respected my and other fans point of view, and he took very quick steps to fix the situation. I’m very grateful for his whole approach.
To be honest, I think this kind of situation can happen so much more now - there never used to be 15 years of social media history to trawl through. And I don’t think we can ever reasonably expect anyone, least of all a club run largely on a volunteer basis, to do forensic detailed due diligence on every potential partner that we don’t know from years of personal history from multiple people in the fan base. All we can do if and when a situation like this pops up is have people at the club who react as swiftly as possible in line with the feelings of the fan base. That’s absolutely what’s happened here.
So once again, thanks Ben and thanks B.I.G. And don’t buy the g*n.
*Sorry, I don’t know how to do the link-to-someone’s-name thing. Hopefully he’ll see.