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Increased IT spending makes productivity worse, and here is why

The problem with any nhs or government system is always sales and mission creep.

It starts off with a good brief and before you know it another minister comes in and says “make it do x as well as y”* then it needs rewriting at the last minute and so the cycle goes on and delays hit and then another minister shows up…

*it’s always make it, it’s never can it do x?asking the people building the system is to much - always filtered down to them via a dozen meetings and Chinese whispers

That’s because the answer is “yes but it’ll cost you”
 
Hahaha. I used to run a team of service delivery managers and oh god, the amount of shit the sales team would tell the customers. Or they'd turn up and say "oh yeah, by the way, we've sold this product to this customer and we know that we've never supported that product before and that we can't actually supply it until next month, but you've got an hour call with them tomorrow to go through it all, hope that's OK".
I worked for a scale up. I noticed something in some Sales material I accidentally saw that was complete nonsense. I checked with the engineer in charge of that area and it was clear the Sales stuff was saying the product had functionality it surely didn't. So we got it removed from the Sales materials.

A few months later, a very irate Sales director calls a meeting. He wants to know why we've removed that great functionality from the product. We explain at length that the product never had that functionality and we were actually correcting a mistake in the Sales material.

Apparently potential customers loved that functionality and we were terrible people for removing it. Me and the engineer sat there, trying not to roll our eyes because he clearly didn’t/didn't want to get our point. :rolleyes: 🤷‍♀️
 
I wrote a program for the last company I worked for to prevent wrong parts being delivered to the production line. But because I wasn't qualified as a programmer (despite writing programs for over 10 years) the IT department would only allow it to be used if the professionals came in to rewrite it. It was agreed that I could sit in with the programmers to "learn" something. At the end several people in IT said there was more learning done by the professionals, from me, than I learnt . :facepalm:
 
imagine if you could use AI to create a paperclip that would magically appear to offer advice on the way you were formatting your document...that would be ace! :p
 
This is a genuinely amazing game based on that idea (for PCs or laptops, won't work on your phone): https://www.decisionproblem.com/paperclips/index2.html
 
Senior people often don't realise the curious nature of their employees. For example one asked their favourite electronics engineer to fix his laptop, on which everyone's salaries were saved, their favourite electronics engineer found that pretty quickly. Another asked for assistance only for it to be found out that they had a particular porn addiction.
 
Not sure that the paperclip problem is anything like the one described in the OP. Paperclip maximisers are an example of what can happen if things go horribly right. Instead of tanking productivity, paperclip maximisers end up converting the entire observable universe into paperclips, or they are destroyed in the attempt.
 
A tiny little element of this is surely my long-observed paradox that the faster the computers get, the more I seem to have to wait around for my computer. All the extra power gets swallowed up in fancier fluff rather than calculating the same stuff faster. I’m still waiting for the day that my spreadsheets can just instantly update rather than watching the thing say “40% calculated“

I got given a CAD laptop for excel work, things actually do what you ask without a tea break being required! Sadly a short contract but at least it will make my next role seem disappointing hardware wise.

This absolutely.
I'm in public procurement amongst other things, the idea of having a item just being pitched to someone is weird.

We had at least 2 of the project manager, person who put the business case together, procurement person and possibly department head/head of service/head of procurement looking at proposals for scoring and usually a 3 person scoring matrix.


Then again we did also have counsellors push through stupid shit on the basis it was in their area... that cost 200k and almost the future of an entire small business programme once.
 
-cough-

Despite this, if everyone could please keep spending ludicrous amounts on corporate IT I'd be very grateful.

At least until after I've retired...
Someone's going to have to train users on all this new stuff as well.... 😈
 
A tiny little element of this is surely my long-observed paradox that the faster the computers get, the more I seem to have to wait around for my computer. All the extra power gets swallowed up in fancier fluff rather than calculating the same stuff faster. I’m still waiting for the day that my spreadsheets can just instantly update rather than watching the thing say “40% calculated“
The well-known "Vista effect", where vast sums of processing power is used up on incidental animations and transparent folder windows with smooth dragging....
 
I got given a CAD laptop for excel work, things actually do what you ask without a tea break being required! Sadly a short contract but at least it will make my next role seem disappointing hardware wise.


I'm in public procurement amongst other things, the idea of having a item just being pitched to someone is weird.

We had at least 2 of the project manager, person who put the business case together, procurement person and possibly department head/head of service/head of procurement looking at proposals for scoring and usually a 3 person scoring matrix.


Then again we did also have counsellors push through stupid shit on the basis it was in their area... that cost 200k and almost the future of an entire small business programme once.

Working with an SAP procurement solution consultancy taught me how many people in business haven't got even the slightest clue how or what goes on in enterprise procurement, much less how software could help.
 
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