Apple Hardware - how fairly priced?
- Thread starter paolo
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RedDragon
"I am not one of your fans!"
I've noticed a distinct lowering in standards recently. I've been trying for ages to get a MBP genius bar appointment, every time I try to book an appointment no time slots are available in either Covent Garden or Regent Street
I've noticed a distinct lowering in standards recently. I've been trying for ages to get a MBP genius bar appointment, overtime a try to book an appointment no time slots are available in either covent Garden or Regent Street
Couldn't get one for love or money before Christmas, for my laptop.
That said, an authorised service centre fixed it under warranty in less than a week. Maybe Apple are punting owners of Macs in that direction, I assume because they've hit max with punters wanting appointments. Maybe phone related stuff is getting first dibs?
Good tip. I like the idea of face-to-face service, I hope Apple can keep it up. Nobody else offers this. Not even similar premium spec windows machines. Buy a top whack Dell, say, similar money to an Apple equivelent, and you fend for yourself.
Kid_Eternity
Quis custodiet ipsos custodes?
editor
hiraethified
As Clint Eastwood said, "And that's a hell of a price to pay for being stylish"
The New Macbook is only about as fast as a 2011 Macbook Air
The New Macbook is only about as fast as a 2011 Macbook Air
Kid_Eternity
Quis custodiet ipsos custodes?
No one that buys it will care about that as usual and the only people that do care about it won't buy it. Which group makes Apple shareholders happy do you suppose?
RedDragon
"I am not one of your fans!"
It's an odd beast for sure, but totally in keeping with Apple's self-canoblisation practice - I imagine this is the death of the Air and a repositioning of the MacBook range. I'm not so bold (or loaded) to go for it but the one connecrtor port is intriguing - who now misses the cd drive on a laptop?
friendofdorothy
Solidarity against neoliberalism!
My titanium Powerbook G4 that really was the business when I bought it 12 years ago has only recently died, mind you it hasn't connected to the internet for years. I'm still very sad. I bought my first mac in 1988 when the cost of the hardware was nothing short of astronomic, but it was revolutionary. Strangly the cost of some of the software I bought then is still similar now.
I can't afford to replace the Mac. I'm making do with girlfs HP laptop but I miss the mac OS and would buy apple if I could afford it.
I can't afford to replace the Mac. I'm making do with girlfs HP laptop but I miss the mac OS and would buy apple if I could afford it.
Kid_Eternity
Quis custodiet ipsos custodes?
The thing is anyone who expresses anything negative about it clearly doesn't know their history. Remember the reaction when the Air first came out? Or when Apple dumped floppy discs?
FridgeMagnet
Administrator
Yeah, those old G4 Powerbooks were proper pro kit, built like (lightweight, stylish) tanks—I'm not surprised it took one 12 years to die, and it could probably be resurrected even now. I had a 17" which would still be going if some toerag hadn't nicked it. This is why they are good machines to buy if you can afford them; over time the cost ends up lower due to not having to fix or replace them. Unfortunately it's just another instance of "being rich saves you money"
editor
hiraethified
Obviously.
Can you you remember the reaction when Apple introduced the Thunderbolt interface?
Chz
Stark Raving Sane
People also ridiculed the Newton and the original "toilet seat" iBook. And they were damned right to. (I know the Newt was a very nifty bit of kit, but it was fairly useless on a practical basis)
Nothing ridiculous about the new Macbook. It's just a poor showing. I'm sure there'll be more like that in future, but it's still a bit premature and will be forgotten. Sort of like how Ed name checked the Note, when it's the Dell Streak that was first to market and a total disaster.
Nothing ridiculous about the new Macbook. It's just a poor showing. I'm sure there'll be more like that in future, but it's still a bit premature and will be forgotten. Sort of like how Ed name checked the Note, when it's the Dell Streak that was first to market and a total disaster.
Kid_Eternity
Quis custodiet ipsos custodes?
Yeah, those old G4 Powerbooks were proper pro kit, built like (lightweight, stylish) tanks—I'm not surprised it took one 12 years to die, and it could probably be resurrected even now. I had a 17" which would still be going if some toerag hadn't nicked it. This is why they are good machines to buy if you can afford them; over time the cost ends up lower due to not having to fix or replace them. Unfortunately it's just another instance of "being rich saves you money"
In the last 15 years I've 5 machines, 2000-2010 Windows PC's. 2010-2015 one MacBook Pro 13". Never had a machine which is still running at approx 80% it's power from the first day it was opened this far along.
beesonthewhatnow
going deaf for a living
Bump.
Yesterday I had a shining example of why buying Apple kit is great.
My Air is my main machine for work, without it I literally can't do my job. Used to calculate PA array hangs, analyse radio mic frequencies, playback audio cues etc etc. I'm fucked without it. Yesterday afternoon I was using it and it popped up saying I only had 5% battery left, so I plugged it in and it started charging. I then saw there was an OS upgrade available, so set it going.
However, what I hadn't seen was in that short time the charger had died. This didn't really surprise me as it's been thrown in and out of bags, flight cases and so on for years now. So my machine was now performing an OS upgrade on fuck all battery power. So it got around three quarters of the way though and died. With an incomplete OS now on it. I was due at work around 3 hours from this point. FUCKFUCKFUCKFUCKFUCK.
I jumped in my car, headed to the Birmingham Apple store and told them what had happened and how soon I needed the machine. They fast tracked me to the front of the (huge) genius bar queue where one of their guys managed to get it going, rolled it back to a previous state then got everything back as it should be. Another guy then appeared with a brand new charger (£65 usually
) and said there would be no charge for it. This last bit was what really amazed me, it as quite clear that my old one had suffered more than it's share of abuse 
Can't see that level of customer service happening with a Windows machine
Result
Yesterday I had a shining example of why buying Apple kit is great.
My Air is my main machine for work, without it I literally can't do my job. Used to calculate PA array hangs, analyse radio mic frequencies, playback audio cues etc etc. I'm fucked without it. Yesterday afternoon I was using it and it popped up saying I only had 5% battery left, so I plugged it in and it started charging. I then saw there was an OS upgrade available, so set it going.
However, what I hadn't seen was in that short time the charger had died. This didn't really surprise me as it's been thrown in and out of bags, flight cases and so on for years now. So my machine was now performing an OS upgrade on fuck all battery power. So it got around three quarters of the way though and died. With an incomplete OS now on it. I was due at work around 3 hours from this point. FUCKFUCKFUCKFUCKFUCK.
I jumped in my car, headed to the Birmingham Apple store and told them what had happened and how soon I needed the machine. They fast tracked me to the front of the (huge) genius bar queue where one of their guys managed to get it going, rolled it back to a previous state then got everything back as it should be. Another guy then appeared with a brand new charger (£65 usually
) and said there would be no charge for it. This last bit was what really amazed me, it as quite clear that my old one had suffered more than it's share of abuse Can't see that level of customer service happening with a Windows machine
Result
RoyReed
Must fly!
I had a problem with my 'Windows machine' about three years ago following a Windows update. I couldn't get the machine to reboot whatever I did. I phoned the manufacturer (Armari) and told them what had happened. They said if I could get it to them before 12 that they'd see what they could do. After I'd dropped it off with one of their tech guys I went to find a pub to have lunch and returned two hours later to see if they'd managed to fix it. It was still on soak test, but they brought it through after about half an hour fully working - and they only charged me for half an hours work time.Can't see that level of customer service happening with a Windows machine
Bernie Gunther
Fundamentalist Druid
I do like the look of those Dell Linux laptops.
Spymaster
Plastic Paddy
Yesterday I had a shining example of why buying Apple kit is great.
.... I jumped in my car, headed to the Birmingham Apple store and told them what had happened and how soon I needed the machine. They fast tracked me to the front of the (huge) genius bar queue where one of their guys managed to get it going, rolled it back to a previous state then got everything back as it should be. Another guy then appeared with a brand new charger (£65 usually
Yesterday morning my i6 wouldn't turn on. I rang EE who did some tests, designated it as fucked, and referred me to Apple CS who told me to take it to a genius bar. Unfortunately the next available appointments at my nearest stores (Regent Street or Covent Garden) weren't until next Friday. I told her how pissed off I was that there were no quicker options (we could have posted it backwards and forwards, or I could've taken it to a place called AMSYS, in Poland Street, but they didn't answer the phone). So I booked the appointment for next Friday, and put the SIM card into my old i5 that I'd kept as a spare.
This morning, on a whim, I looked at the website and saw that the store in Brent Cross had an appointment at 11.10, so I booked it. Went in and the fella determined that one of the sensors was showing liquid damage (complete surprise to me as it hasn't been in liquid) and was therefore out of warranty and would cost me £230 to replace. The phone insurance includes liquid damage so I decided to claim on that and wear the £75 excess rather than forking out for a replacement, and left.
On the way home in the car the phone beeped back into life and has been working absolutely perfectly all day!
I'm going to carry the spare around too for a few weeks, just in case, but the moral of the story is .... Apple phones .... fix themselves!
Last edited:
Chz
Stark Raving Sane
My mate had a problem with the screen of his XPS 13. He called Dell. They asked where he'd be tomorrow morning. He told them, they came, and they replaced it while he went for a coffee.Bump.
Can't see that level of customer service happening with a Windows machine
Result
Not only is that a superior level of service, it's a level of service that's impossible to get with Apple products.
Kid_Eternity
Quis custodiet ipsos custodes?
Bump.
Yesterday I had a shining example of why buying Apple kit is great.
My Air is my main machine for work, without it I literally can't do my job. Used to calculate PA array hangs, analyse radio mic frequencies, playback audio cues etc etc. I'm fucked without it. Yesterday afternoon I was using it and it popped up saying I only had 5% battery left, so I plugged it in and it started charging. I then saw there was an OS upgrade available, so set it going.
However, what I hadn't seen was in that short time the charger had died. This didn't really surprise me as it's been thrown in and out of bags, flight cases and so on for years now. So my machine was now performing an OS upgrade on fuck all battery power. So it got around three quarters of the way though and died. With an incomplete OS now on it. I was due at work around 3 hours from this point. FUCKFUCKFUCKFUCKFUCK.
I jumped in my car, headed to the Birmingham Apple store and told them what had happened and how soon I needed the machine. They fast tracked me to the front of the (huge) genius bar queue where one of their guys managed to get it going, rolled it back to a previous state then got everything back as it should be. Another guy then appeared with a brand new charger (£65 usually
Can't see that level of customer service happening with a Windows machine
Result
I've literally never experienced better customer service than Apple's, it's actually world class...
DrRingDing
'anti-human wanker'
This is the key: what software do you need to run?
We use android, Linux, Windows, iOS, Macos at home for different stuff.
At the moment I'm ashamed to admit I use an iPad for 90% of my computing needs.
editor
hiraethified
Apple. That'll be $400 for some tiny wheels and an additional $999 for a monitor stand. Because, mugs.
here From the $999 stand to the $400 wheels, Apple is straight up trolling us
here From the $999 stand to the $400 wheels, Apple is straight up trolling us
UnderOpenSky
baseline neural therapy
Apple. That'll be $400 for some tiny wheels and an additional $999 for a monitor stand. Because, mugs.
here From the $999 stand to the $400 wheels, Apple is straight up trolling us
Corporate budgets...
UnderOpenSky
baseline neural therapy
tommers
Busta Rhymes is an unstoppable movement
People at work are asking us to increase budgets cos "you can't get a macbook with 16GB RAM and 256GB hard drive for £1500."
It's quite difficult to remain professional sometimes.
Especially when they then need to use an adapter cos the bloody thing is too thin to have an HDMI port.
It's quite difficult to remain professional sometimes.
Especially when they then need to use an adapter cos the bloody thing is too thin to have an HDMI port.
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