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Xbox 360 ring of death.....AGAIN!

C

Chester Copperpot

Triple stones
I had the red ring of death on my xbox360 two months ago. Turned my xbox on again today an it's happened again. FFS!

Anyone else had similar problems?

They have given me a free game though.
 
Apparently you should send it back coz microsoft are aware of the problem and are giving out new ones to everyone who suffers this. I read that on a bike forum I'm on. Don't think there was a link but I'll go check.
 
http://www.xbox.com/en-GB/support/contact/

That would be the Red Ring of Death you have there then.

It will happen to almost all the Xboxs sold within the first 2 years of launch - before the chip set was changed to the Falcon.

You should contact Microsoft or search on the net cause they are taking responsibility for the faults. They will come and take it away and get it repaired for you.

This was the post I'm on about, the addy at the top should help you sort it :)
 
ChrisFilter said:
Something of an exaggeration!
Click to expand...

Indeed!

IIRC the official failure rate for the early models was around 20%.

Still unacceptably high, but no where near "almost all"!


I am touching wood (snigger) as I type this next bit:

I bought my Xbox 360 in the UK and got one of the first batch to be released here. It has lasted over 2 years now with not a jot wrong with it. Never locked up, never misbehaved, no ring of death.


And if that isn't tempting fate, I don't know what is!

:hmm:
 
geminisnake said:
Apparently you should send it back coz microsoft are aware of the problem and are giving out new ones to everyone who suffers this. I read that on a bike forum I'm on. Don't think there was a link but I'll go check.
Click to expand...

We have had a new one, got the ring of death just before christmas, 20 days before the years guarantee ran out, took it back to Game and they didn't even check it, just gave us a brand new one.
 
I've just got it back again. Apparently it was a motherboard failure which has now been replaced.

Just over two weeks to repair and get back to me which isn't too bad (aside from the fact it shouldn't have gone wrong in the first place). On the whole the second return experience wasn't too bad. I had a box to ship it in delivered to my home (last time I had to buy one) and got a free game from my trouble.

They say on the slip that they have replaced the mother board so fingers crossed it won't happen again.

I did try the towel trick before I sent it back but it didn't seem to work. Anyone got this working? For next time, like. ;)
 
A friend's just returned his 3rd XBox now. He loves the machine, but his loyalty's being sorely tested.

It's just more than a little inept from MS. Gawd knows how much money they've lost on the division - even with game revenue they reckon they're still losing $2 billion a year and I'm not even sure if the hefty hit on replacing consoles is included in that.
 
i dunno i went through 8 ps2's in the early days of them in the end the flat mate went through 6 ... first batches and early adopters all have these problems...

There is a pdf on the bay of pirates wot tell's you how to unredring your xbox if you need it cos the warrenty has run out...

Essenially it's to do with the chips xclips which due to processor heat and heat skin manufcature disconnect meaning the system shuts down to prevent chip damage. it's basically a process of reseating the heat sink for the processor. Undo the machine and wipe clean the proce3ssor with lint free cloth and non alcoholic cleaner dab (as in dab not splodge or squirt etc etc) a bit of themal paste on the cleaned up sink and chip and replace volia red ring of death sorted.

whole proceedure should take less than 20 mins to sort out...
 
One of mine got RRoD the other day, although when they sent that UPS label through the email, the link wouldn't work so I had to email them telling them that they suck =\
 
tarannau said:
A friend's just returned his 3rd XBox now. He loves the machine, but his loyalty's being sorely tested.

It's just more than a little inept from MS. Gawd knows how much money they've lost on the division - even with game revenue they reckon they're still losing $2 billion a year and I'm not even sure if the hefty hit on replacing consoles is included in that.
Click to expand...

Not sure why anyone expects any difference from Microsoft... There's evidence that the problems were known about, but ignored in their rush to market...
 
Have a friend who bought on release and he's sent his back 6 times. Sometimes he'd get the ring of death, leave it 20 minutes and try again and it'd be fine.

Chrisfilter what are the failure rates and what is your source?
 
stupid kid said:
Chrisfilter what are the failure rates and what is your source?
Click to expand...

Just Google 'xbox 360 failure rate' and you'll see that common sense estimates are around 20% with excitable estimates of up to 30%.

Standard electonic item failure rates are about 15% apparently.
 
stupid kid said:
Have a friend who bought on release and he's sent his back 6 times. Sometimes he'd get the ring of death, leave it 20 minutes and try again and it'd be fine.
Click to expand...

it will do it's a heat failure.

htink on your pc when the processor fan goes the pc won't boot... it's the same problem nearly to the letter...

The cpu is held in each courner by the xclips but under heat these warp and actually lift this chip up away from the mother board not alot but as a result there is not longer a clean mate between the heat skin, the chip and the board at which point it shuts done as a precaution.

Tbh i have to ask how many people cool their consoles propperly, or hoover them for dust regularlly...

This can make all the difference....
 
Or designing the fucking thing properly and with sufficient cooling in the first place would help immensely.

It's not as though they couldn't anticipate the problem - for christsakes, these were modified G5 chips essentially. Apple made a giant cheesegrater of water cooled tower system to cope with dual core G5s; Microsoft presed 'hope' and put an obvious big red button to show when the thing inevitably overheated.
 
<geek>erm they are xenons.
which are intel server chips.
which they have also used in the g5 and xbox they aren't g5 chips though technically but intel xenons with in the xbox case a couple of removed bridging transitors....</geek>
 
ChrisFilter said:
Just Google 'xbox 360 failure rate' and you'll see that common sense estimates are around 20% with excitable estimates of up to 30%.

Standard electonic item failure rates are about 15% apparently.
Click to expand...

Oh furry muff. I have already looked up such reports in the past, I was just hoping you had one mega-concrete source I'd not yet seen. I thought that (I guess it deviates based on the item) a basemark for electrical goods failing was around 3%? This seems to be the case for the PS3...
 
tarannau said:
Really, I'm convinced the first batches were essentially modified G5s/Power PCs from IBM- see details here. The development kit was even a Powermac G5 at some stage

http://windowsitpro.com/article/articleid/48259/ibm-shows-off-xbox-360-microprocessor.html

Not sure if they've changed to Xeons subsequently mind.
Click to expand...

can't read that however it turns out that it's an IMB built xenon not an intel xenon ...

http://en.wikipedia.org/wiki/Xbox_360#Hardware

so might be a g5 processor detuned or a licenced intel chip detuned...

why call two chips the same name dammit...
 
GarfieldLeChat said:
so might be a g5 processor detuned or a licenced intel chip detuned...

why call two chips the same name dammit...
Click to expand...

It's a PowerPC chip, but quite different from the G5. For starters it's in-order and support SMT (hyper-threading if you want to use the Intel semi-misappropriation of it ;))

http://en.wikipedia.org/wiki/Xenon_(processor)

And yes, it's a completely different beast than the Intel Xeon range.
 
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