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Here's how not to deal with clients and achieve a good reputation online.
When the fiancé of a Colorado woman who recently died in a car crash asked for his $1,800 deposit back from a videographer, the company refused. The fiancé, Justin Montney, then left Copper Stallion Media a negative review.
In retaliation for the unflattering remarks and related press attention, the company created a website under Montney's name and harassed and mocked him and his late partner online, Denver 7 reported on Monday.
"In the news story he admits that the contract was non-refundable but says we should give the money back due to the circumstance," the video company wrote about Montney on the site. "Life is a bitch, Justin."
Montney told Denver 7 that Copper Stallion Media threatened to sue him because of the negative attention it received since refusing the refund.
A woman died before her wedding, and the would-be videographer created a website to harass her grieving fiancé after refusing to give him a refund
"We hope you sob and cry all day for what would have been your wedding day," the company apparently posted on social media. "Sorry, not sorry."
www.insider.com
Wedding videography company denying refund after fiancee dies in crash in El Paso County | KRDO
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