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Pandemic personal consequences

Proper Tidy said:
Have spent the day in between working doing a universal credit claim, it takes so long, had to queue for 90 minutes just to verify identify through an online automated website thing. Dread to think how many people are trying to claim UC at the moment. Fucking grim really isn't it
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After the better part of 24 hours trying to do online verification I got a 'computer says no' message, as apparently Experian says I don't exist. Didnt even get the chance to provide any documentation, just address details. Supposedly you can do verification over the phone, but all the .gov website says is 'bring proof of ID to your next appointment' which is great as my next appointment is likely to be in 2022 at this rate.
 
SpookyFrank said:
After the better part of 24 hours trying to do online verification I got a 'computer says no' message, as apparently Experian says I don't exist. Didnt even get the chance to provide any documentation, just address details. Supposedly you can do verification over the phone, but all the .gov website says is 'bring proof of ID to your next appointment' which is great as my next appointment is likely to be in 2022 at this rate.
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I had this issue when I signed on for UC briefly last year, I have an ID problem and had to take a myriad of documents to the job centre and still had trouble. Fuck knows how they are handling similar issues now - best of luck getting it sorted :(
 
Epona said:
I had this issue when I signed on for UC briefly last year, I have an ID problem and had to take a myriad of documents to the job centre and still had trouble. Fuck knows how they are handling similar issues now - best of luck getting it sorted :(
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The Verify system has been a bag of shit from day one. As usual the government has barrelled on with it regardless.
 
The self employed support thing is gonna fuck me too as I usually make the lion's share of my income between April and July. If I get 80% of my average monthly income instead that's a serious haircut.

I have decided to deal with this situation by not paying rent, which to be fair I wouldn't be doing anyway as we've been waiting for various repairs for months now.
 
SpookyFrank : I'm taking it your main issue re UC is ID.
But IME (from my civil service work ;) ) , if you have an up-to-date passport (?) which will be digital as well as physical, then there just might (???) be a way of entering its number online. Worth checking with DWP sources about that somehow, if you can.
Just a suggestion like -- others may know more.
Sorry if I've got it wrong in DWP terms.
 
William of Walworth said:
SpookyFrank : I'm taking it your main issue re UC is ID.
But IME (from my civil service work ;) ) , if you have an up-to-date passport (?) which will be digital as well as physical, then there just might (???) be a way of entering its number online. Worth checking with DWP sources about that somehow, if you can.
Just a suggestion like -- others may know more.
Sorry if I've got it wrong in DWP terms.
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Yeah I'm sure it'll get sorted. The Verify thing didn't even let me enter a passport number, driving licence number or anything like that. I also have a current DBS which required in-person verification of multiple documents, but nobody asked about that either.
 
SpookyFrank said:
Yeah I'm sure it'll get sorted. The Verify thing didn't even let me enter a passport number, driving licence number or anything like that. I also have a current DBS which required in-person verification of multiple documents, but nobody asked about that either.
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I really hope you can find a way round those obstacles -- at least you've got the ID :oldthumbsup:
Hopefully someone else on here can help :)
 
For some reason couldn't use existing Gov verification even though it works for tax. Then took me about three hours to verify identity through digidentity, website kept crashing, ballache. Got there in end and digidentity sent email to say verified. Swiftly followed by DWP/UC emailing to say identity not verified yet. Went on website and says still outstanding. Went on digidentity, all done. Fucks sake.

I know everything swamped but it's almost like it's deliberately made itchy and difficult isn't it. Taken me nearly 24 hours just to effectively submit an enquiry and still not done. Twats.
 
Same here, struggling with UC. Managed to get mine done last night but my wife had to register today and took 4 hours because the verification email came over an hour late 3 time and 5 minutes before it expired the fourth time.

Going through the Id thing now and having the same crashing problem as others. Now have to download an app to upload passport picture and current picture.

Probably find out I'm not eligible after all this fucking about. Also wondering if I have to look for a job or just try and get work for my existing business. Nothing is really clear.

Anyone have any tips on dealing with the 35 hours job searching per week?
 
Anju said:
Same here, struggling with UC. Managed to get mine done last night but my wife had to register today and took 4 hours because the verification email came over an hour late 3 time and 5 minutes before it expired the fourth time.

Going through the Id thing now and having the same crashing problem as others. Now have to download an app to upload passport picture and current picture.

Probably find out I'm not eligible after all this fucking about. Also wondering if I have to look for a job or just try and get work for my existing business. Nothing is really clear.

Anyone have any tips on dealing with the 35 hours job searching per week?
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I wondered this about looking for work - all the guidance says if s/e then exempt from looking for work, just have to demonstrate you are actually s/e. But my agreement said I would have to look for work. Wtf.

My oh hasn't worked for a while but had a job lined up, should have started last monday, obv it got mothballed but firm has said if it doesn't stop trading they would still like her when they can operate again (it's a kids place, soft play etc) - am assuming DWP won't care about a job offer and expect her to be actively looking for 35 hours. Shit system.
 
Proper Tidy said:
I wondered this about looking for work - all the guidance says if s/e then exempt from looking for work, just have to demonstrate you are actually s/e. But my agreement said I would have to look for work. Wtf.

My oh hasn't worked for a while but had a job lined up, should have started last monday, obv it got mothballed but firm has said if it doesn't stop trading they would still like her when they can operate again (it's a kids place, soft play etc) - am assuming DWP won't care about a job offer and expect her to be actively looking for 35 hours. Shit system.
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Yes, shit system. Bet they didn't get anyone who would have to use to test it.

If I have to look for work I'm stating multiple times on any application that I will need to be able to leave at a moments notice if I get an emergency job. Though I also quite like the idea of having a job I don't care about losing. Quite fancy a delivery job and staging a fake van theft first thing in the morning with a full load. Argos picking can also be lucrative.
 
Got a letter today saying that my allergy clinic appointment is cancelled for now; to be rescheduled at some point. I've been waiting about 10 months (they cancelled once before).

It's absolutely the right thing to do. It's a minor allergy that's just a bit difficult in some circumstances that I can usually avoid. I would have been fine with a text, though.

Someone had to print the letter, fold it, put it in an envelope and into the post. But then, perhaps it would have taken just as long to work out who needs a text and who needs a hard copy via the post.

Aargh. (This is likely low on the list of hard choices!)
 
Proper Tidy said:
For some reason couldn't use existing Gov verification even though it works for tax. Then took me about three hours to verify identity through digidentity, website kept crashing, ballache. Got there in end and digidentity sent email to say verified. Swiftly followed by DWP/UC emailing to say identity not verified yet. Went on website and says still outstanding. Went on digidentity, all done. Fucks sake.

I know everything swamped but it's almost like it's deliberately made itchy and difficult isn't it. Taken me nearly 24 hours just to effectively submit an enquiry and still not done. Twats.
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I find every single part of Gov.uk that I have ever had to use exceedingly tedious and overcomplicated.
 
weltweit said:
Stopped shaving last Friday toying with the idea that in 13 weeks of WFH I might be able to grow a reasonable beard. Going through the boy is this itchy stage at the moment and starting to look like a proper tramp. :)
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I had a beard before I met Mrs Q but shaved it off before I did, Any suggestion that I might grow another is met with disdainful looks and mutterings along the lines of 'you'll regret it'
Both eldest and middle daughters partners have beards so clearly her irrational attitude is not genetic.
 
MickiQ said:
.. Any suggestion that I might grow another is met with disdainful looks and mutterings along the lines of 'you'll regret it'
..
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I grew one for 2 months some years ago and my then partner did say that she thought I looked like a tramp! :) perhaps I need a trimmer or something..
 
Prisons still relatively calm nearly had to lay hands on an idiot who wouldn't bang up probably gave the idiot too long but fool saw all the wing staff bearing down on him and finally decided to bang-up.
not much point doing the paperwork for an IEP warning what's going to happen to be put on basic?
while he's running around the wing I'm not getting the others who need to go to the clinic:(
 
weltweit said:
Stopped shaving last Friday toying with the idea that in 13 weeks of WFH I might be able to grow a reasonable beard. Going through the boy is this itchy stage at the moment and starting to look like a proper tramp. :)
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Shaved three weeks’ worth off yesterday, was the longest I have ever gone and there is far too much grey in there for me to continue the delusion that I still appear youthful enough to be in my 20’s...
 
two sheds said:
Apart from HMRC confusingly. I think they wanted to make it easy for large companies to avoid paying tax so their website is particularly easy to navigate.
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It seems that HMRC are making it fairly easy for firms to furlough staff and pay 80% of their wages, but when it comes to self employed folk it is a massive ballache as their starting point is assuming mass fraudulent action.
 
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