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Outlook stopped working on Kindle

trevhagl

Famous author , company CEO
Password keeps coming up incorrect when its not
i bought a business email on outlook a month or two ago and wondering if that is conflicting the passwords?
none of the live help i googled works
any ideas?
 
Password keeps coming up incorrect when its not
i bought a business email on outlook a month or two ago and wondering if that is conflicting the passwords?
none of the live help i googled works
any ideas?

It might be modern authentication, but I'd have expected this to hit you last year.

Delete the account totally from Outlook and try again.
 
It might be modern authentication, but I'd have expected this to hit you last year.

Delete the account totally from Outlook and try again.
yes i deleted it but when trying to set it up again its the same problem. Looks like its a goner for good then
 
its working fine on computer/phone , is that what you mean or is this another way?

Yes, just to verify it wasn't your account. It sounds like an authentication problem. If you've removed the account and added it again I might try and reinstall the app.
 
Hmm. I thought this was just me.

I had to renew my office365 on my laptop and my outlook disappeared. But it still works on my phone.

I wish I knew how to get it back on my laptop.
 
How old is the kindle?

office365 stopping working on my old phone was one of the reasons i got a new phone last year (there were a few other apps i had simalar issues with).
 
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