Puddy_Tat
naturally fluffy
Am I right in thinking that they're legally obliged to log ALL threats, even ones seemingly made in jest? Surely that's their duty under safeguarding laws/lone workers? Every time I've worked in the public sector, this would get him marked as potentially dangerous and staff sent round in pairs!
I would have thought so - in general under H&S rules, you're supposed to report 'near misses' and 'dangerous occurrences' even if on that occasion they don't lead to an injury / accident.
Some years ago, I worked in a housing benefits office, and people (generally) came to our place but went in to individual interview rooms - there were a small handful of customers who would never be seen alone - someone else would always go in on the pretence of training/ supervision.
I think with the small number of home visits we did (either because of customer's disability or where there was an investigation) then two people going round was pretty much standard.
www.hse.gov.uk/pubns/indg73.pdf (opens as PDF document) is HSE guidance on lone working
Suzy Lamplugh Trust may also be worth a look - this is specific to risks at work.
ultimately, there is a right to refuse to carry out work on safety grounds, but i'm fuzzy on the detail, and i wouldn't recommend anyone did this without seeking advice from a union rep or someone better informed than i am.
is this person in a union? i'd suggest considering joining one, even if there isn't a recognised union in their workplace. some unions are better than others at representing people in 'non union' workplaces, i know someone who was a care worker and she was in GMB.
Also I was ranting about this to my housemate, and he went on about how we've just got into the habit of reporting every little thing and political correctness is destroying freedom of speech.
fuckwit (him, not you)